Breez AI has raised 1.3 million dollars in a pre seed funding round to scale its enterprise voice automation platform. The round was led by Wamda Capital, with participation from DASH Ventures, FENA Holdings, and strategic angel investors. The funding will help Breez AI accelerate product development and expand globally.
Founded in 2025, Breez AI focuses on one of the hardest problems in enterprise automation. It makes voice systems reliable at scale. The platform enables companies to deploy real time Voice AI across phone operations without code.
Solving the Infrastructure Problem Behind Voice AI
Many voice systems fail under pressure. The issue is not the AI. The issue is infrastructure. Phone systems were built for human agents, not real time automation.
Each call depends on multiple actions at once. These include routing, media delivery, carrier coordination, and AI processing. Most companies stitch these layers together from different vendors. That approach breaks at scale.
Common problems include:
- Dropped calls during peak demand
- High latency and delayed responses
- Robotic and inconsistent interactions
- Performance gaps across regions
Breez AI tackles this problem at the core. It replaces fragmented stacks with one orchestration layer.
A No Code Platform Built for Scale
Breez AI offers a no code voice orchestration system for enterprises. Teams can launch real time Voice AI in minutes. They do not need developers. They do not need complex integrations.
The platform unifies:
- Global routing and uptime
- Carrier connectivity
- Media delivery
- AI model processing
This design allows companies to run natural sounding, multilingual voice automation at scale. It also reduces operational risk and cost.
Early Traction Across Key Markets
Breez AI has already started paid proofs of concept. These deployments handle thousands of calls per day. The company is also partnering with AI and contact center providers.
Current focus regions include:
- North America
- GCC markets
Call volumes continue to rise in these regions. Legacy voice stacks struggle to keep up. Breez AI positions itself as the missing layer for production ready Voice AI.
Founder Vision and Market Opportunity
Founder and CEO Karim Malhas built Breez AI to remove the last manual bottleneck in digital operations. He believes voice never evolved like software. Breez aims to change that.
Voice remains the dominant customer service channel. It accounts for about 55 percent of contact center interactions. The global call center market reached about 37.4 billion dollars in 2025. Demand continues to grow.
The conversational AI market is also expanding fast. Analysts expect it to exceed 23 billion dollars by 2027. Enterprises want automation that works reliably at scale.
Scaling Voice Automation Without Complexity
Breez AI gives enterprises a simple promise. Push a button. Go live globally. Stay fast and reliable.
The new funding supports that goal. Breez AI plans to expand its team, strengthen its platform, and support more global deployments. With strong investor backing, the company is set to play a key role in the future of enterprise voice automation.